1 reviews | Active since Aug 2019
DO NOT PURCHASE ANY HYUNDAI PRODUCT !!!
As a matter of precaution , DO NOT PURCHASE ANY HYUNDAI PRODUCT !!!
The 7 year warranty turns out to be a seven year bad luck package , the staff employed at Hyundai Weltevreden Park have absolutely no clue about the product they are selling and refuse to accept any input put forth by a client , these staff members are of the firm view that their knowledge superceeds the experiences reported in regard to performance or malfunction shared about their product .
We have spoken to various staff members at this dealership and all have adopted the same disregard for their clients ... a bit of exposure might get the correct people to deal with their staff members attitudes as well as provide the service that is promised during the sales process, their service is apalling to say the least ... and the knowledge of motor vehicles in general is pathetic , the vehicle concerned has only15000kms and was brought in for its first service last thursday, after numerous complaints since day 2 of delivery , excuses were on hand from then onwards even without proper asessments , no amount of time was ever given towards investigating any of the grievances raised , neither were any of the performance issues corrected, the service manager as well as dealer principle does not acknowledge their clients existence , after taking R650k in lieu of payment for their product it is one denial after another ... these people form part of the quota system obviously given jobs based on numbers and not merit , the following staff members need to be dealt with by Hyundai South Africa if they plan on correcting this and the many other situations unsuspecting buyers find themselves in : Mr Tienie Potgieter (dealer principle) Mr Riyaad Daniels (salesman) Mr Collin Combrinck (service manager), these staff members are rude an uncouth , their aim is to sell products and never award any attention to aftersales or service , Mr Combrinck is ever ready to advise me on extra parts i would need to buy for a brand new vehicle with only 15000kms , he refuses point blankly to address any of the issues raised since day one ... Hyundai South Africa ... if you are to back up your product and avoid negative publicity from this post , please address your clients directly and deal with the problems raised immediately !!! I am of the view that head office in Korea will not be pleased with your managing of these instances ....
