PN
Patricia N

1 reviews | Active since Apr 2016

21 Apr 2016, 15:05

Dissatisfied Consumer

Good Day <br> <br> I bought an IX35 Auto Elite 2.0 in May 2014 it was a new car and yesterday morning on the 20 April 2016 around 7:16 while i was driving i just heard a loud sound from my car. I stopped the car and when I checked the roof glass top had broken into pieces. I then called hyndai wonderboom where i bought the car and when i explained the matter i was told to come so that one of their guys can check the damage , i went there the guy came and also other colleques came to check the car . Then from there i was told by one lady collegue that they are sorry they cannot do much I must just take this up with my insurance. I am not happy with how this matter was handled by Hyndai wonderboom because this is their product and they should take responsibility. I do not even feel safe to drive their product anymore and i feel that my life is not safe and yet i am paying a lot of cash for their product. I could have died or injured should i have not closed the inside cover. The glass that they use is not of good quality for consumers looking at how it broke to pieces , what will happen if there hail , i dont think i will safe. i suggest that they take responsibily as this is their product

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