Dissatisfaction

I purchased a car ( TATA Bolt XMS) at Hyundai on the 29 March 2018 on the day of collection after signing my documents I was told that the Service Book and Spare Keys will be handed over to me at a later stage. After harassing them for over 6 months I eventually received the Spare Key only and not the Service Book, I then made an enquiry towards the end of the year wanting to know when I should expect the Service Book and I was informed that it will be ordered. This year 15 January 2019 I paid Hyundai a visit to enquire about the where about’s of this Service Book and it was then I was told that Hyundai and TATA had parted ways, and that they do not have their Service Books.

My car is currently at 10363km soon I will be due for my first Service, now tell me how am I to take the car for Service and where? And what is the solution your company is providing to me cause at this point I feel it’s an inconvenience on my side and you are not giving joy regarding a way forward. I’m constantly making endless calls and you are not even phased to pick up the phone and give me some sense of comfort.