1 reviews | Active since Aug 2019
DISGUSTED WITH HYUNDAI
DISGUSTED purchased grand i10 November 2018. I requested a demo and received an Avis vehicle. On reporting the sticky gears I was told that this is normal for the grand, I was instructed to put it into first gear and then reverse. A colleague said no, use 5th gear and then reverse !! The CD player is faulty. I paid over 5k for extended warranty. When I purchased the vehicle it had approx 20 000 km on the clock. I needed to reverse on the N2 during a ******* attempt and could not do so with speed. Hyundai loaned me a courtesy car which broke down in the pitch dark. They arrived to collect the 2nd courtesy car and **** their way into the complex, telling the neighbour they had come to collect the vehicle which would be parked outside. 3 people *******ly occupied the premises. They are Emily, Sam, and Brendan (who is unknown to the dealer principal). Brendan jumped over my wall and knocked on the door near the swimming pool. I asked Shannon for details of these 3 people, but to no avail !! When I arrived at hyundai without an appointment I was told that it does not work that way!! But Brendan even jumped over my wall!! They then returned a second time, about 6 people to collect the car. I told Shannon that I would meet him, on his own, like a man, and give him the 2nd loan vehicle back, which I duly did. . . I want a refund, this is completely unacceptable!! They need to stand up and take the punishment!! I've given them ample time and opportunity to fix their mistakes, including a request for a better deal which also has not been offered!! You can be positively ashamed of yourselves and your extremely poor behaviour. DISGUSTED WITH YOU, AND YOUR TEAM SHANNON. I know hand over the matter and let justice take its course. wake up and stand up, with both legs!! Instagram took 7 days to respond aswell! Lydia Bekker of JHB instructed me to resolve it with Shannon directly. I tried. Hyundai you have failed dismally!!!
