EP
Elishia P

1 reviews | Active since Mar 2009

19 May 2020, 12:28

Disgusted by Hyundai

I am disgusted by Hyundai. I took my vehicle in for service today, only to find out after dropping off the vehicle that the service on the plan has cancelled. According to Hyundai Harbour View, I needed to contact liquid Finance to check why. Liquid Finance asked me to call Hyundai. Hyundai then contacted me to advise that the service will be cancelled if not taken in by next service date or the 30000 km mark, which ever comes first then it cancels.

The guy at Hyundai said that this would of been on the contract that i signed. My question is, why was this never explained at the point of sale? Why was i never contacted closer to the date to advise me as this is a service that i have already paid for?

This is a financial service provider, according to legislation, everything should have been explained at the point of sale.

None of this was done. I am utterly disgusted by Hyundai. This was the second vehicle that i have purchased from them. Never again

0
Replies (0)