Disgraceful

Hyundai Kempton Park parts dept really need to revisit their training. I called looking for a bulb/globe for a spotlight for an iX35 and the lady who took the call didn't have a clue as to what I required! I think she said her name was Pekile. After a while of her 'looking' she came back with "for an indicator" to which I responded 'NO - right front spotlight/foglamp'. She repeated it to someone in the background who also clearly could not assist her!!!! Please ensure your staff know what clients are looking for - training is very important and one would expect this to be a priority at at company as big as Hyundai!!!!