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Trevor P

1 reviews | Active since Aug 2025

19 Aug 2025, 20:52

Disappointed Customer, bad after-sale support.

I purchased a vehicle from Hyundai Vereeniging, and unfortunately, my experience has been deeply disappointing. A very bad after-sale support and *********** management

Upon delivery, several key items were missing or incorrect:

The canopy was not the one agreed upon.

There was no warning triangle, no service book, and no spare key included.

I followed up with the dealership, and months later, they eventually sent a spare key — but it was the wrong one. Both the Sales Manager and the Dealer Principal acknowledged in writing that the wrong key was provided and assured me that it would be rectified.

Despite multiple follow-ups, calls, and emails over several months, the dealership failed to fulfill their promise. Eventually, I was forced to pay out of pocket for a spare key myself.

This experience has been extremely frustrating, and the lack of accountability and customer care is unacceptable. Based on my experience, I would not recommend doing business with Hyundai Vereeniging.🚫❌️❌

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