*********** Customers

*********** people. No assistance or responsibility to their customers. I bought a brand new vehicle from Hyundai Centurion in October 2022. Sent it in for check up at 10000km. Was told everything is fine. Sent it for service now at 15000km and sitting with a R12,000 bill for 2 brand new front tyres. It's been 10 days I don't have a car. Still liable to pay the bank while Hyundai Centurion sits with the car. It's checks and reports but no assistance. Even after requesting a courtesy vehicle I got nothing. Now they claim tyres are damaged due to mechanical wear and lack of regular maintenance.

Car went in to Hyundai at 10000km, why wasn't maintenance done? Now I must pay for the tyres yet it was their negligence.

The story doesn't end, I must be the one keep calling them for feedback.

The service department is useless.

I was 1st told the tyres didn't even come from Hyundai. Hyundai doesn't use that brand tyres.

How can a brand new car need Tyre replacement for 2 tyres?

This is a *******.

Selling customers cars that are defective.

The sales person Lerato is even more useless. Doesn't do anything to assist me as a client.

I want this car returned and the bank settled.

I don't think it's fair to any customer to have to put brand new tyres every 6 months.

This is a joke