1 reviews | Active since Apr 2015
CUSTOMER SERVICE
My car has been with Hyundai Hofveldt Bronkhorstspruit for almost 3 weeks, at first it was just to find out what the noise is coming from my engine but after a week or more they said it is the planetary gears and they don't have any parts in stock in the whole of SA and I will have to wait a month for it to arrive then it can only be fitted not knowing if it is the correct part.<br> <br> a Month I have to depend on other people taking me places BECAUSE HYUNDAI SAID IT IS TO EXPENSIVE TO GIVE A COURTESY CAR ON A DAILY BASIS (this is Pretoria branches x 2) and HYUNDAI HOFVELDT BRONKHORSTSPRUIT SAID I CAN HAVE A COURTESY CAR BUT ONLY BETWEEN 8 AND 4 BECAUSE THE SALES REPS NEED TO DRIVE TO WORK AND BACK HOME (If I work from 7 till 5 in the office why would I need the car between 8 and 4 - REALLY??? after hours, weekends come on people common sense!!)Being without a car is not even guaranteed that it will only be for a month but longer since my car has been there for three weeks, it is going to be 6 when the part arrives and then I don't even know how long after that. This being said, if I pay R300 000.00 or more for a car I expect customer service WORTH MY MONEY.<br>
