1 reviews | Active since Jul 2014
crony sales manager
<p>I traded in my bike for an H100 at hyundai boksburg sometime in may 2016. </p> <p>The sales person who was assisting me wanted to settle my bike just for the settlement value and I refused as I could sell it for more than that. We agreed on selling price. I later found out from a sales person from another hyundai that they have a R15000 special which I should get. I notified the sales person at hyundai boksburg and he said he would fit in accessories for me for that value. I only realised that one of the accesory (towbar)was now financed on my application and no other accesory was given to me as part of the special. It ddnt worry me much as it ddnt affect my instalment that much, I called him immediatelywhiles I was still at hyundai boksburg to notify him and he said he will organise other accesorries such as bullbar and a radio and pay the shortfall to honour his commitment.</p> <p>When they delivered my bakkie he came with the driver and he switched his story saying the deposit on my bakkie was the special promotion they were running. This was lie as the deposit on bakkie was the difference between my selling price and settlement value and to prove his lies the deposit was not even equal to the special promotion amount.</p> <p>We argued about it and he changed back to his story that he will organise a radio and bull for to be installed at hyundai Mokopane plus he will personally settle the shortfall which was R6000 on the 28/05/2016. Called him on this date and he said he will honour his commitment the next Tuesday. Till today he has not done anything about it and his dealer principal has not even responded to my e-mail. They only paid me the instalment that was debited on my account before my bike could be settled and I had to remind them almost a month later about this refund.</p> <p>As explained to me by their head office, hyundai dealerships are free from the head office regarding sales transaction meaning that the is no recourse incase a transaction goes sour except for the fact that the headoffice will tellyou to go to the ombudsman.</p> <p>And the worst part about this is I got stuck with a brand new truck they sold me within a week.</p>
