1 reviews | Active since Jun 2014
Copy of contract hustle!!!!
I am very much disappointed in the service I am receiving from Hyundai in general. I was initially interested in a vehicle from Hyundai strydom Park.. Application was done insurance debited but no car. Like any sane person I decided to apply at another Hyundai, this being Kempton Park, I got my car on the 29th and signed my contract on the 30th. I realized a week later that I have not received my contract, I called the lady by the name of Beth, she brushed my request off and told me she will send now now as she was offline. This was on the 11th, 12 days after signing the contract. I waited and waited. I called again the next day being the 12th, which just an FYI I called 5 times before someone attended the call, she tells me she doesn't know why it wasn't sent but she will do it now now. Needles to say the now now became the then then because I still have nothing in my inbox. This was before 12pm, with modern technology there are no birds flying around with papers, as I would have assumed maybe the bird got lost or it stopped for refreshments... 15:00 no contract, I called again and well again ghosts from Christmas past answered not the phone, when a human decided to answer the call I asked to speak to the lady of the moment and what do u know, she hang up... Thrice. I dont know if there is a certain criteria one must meet so that they can be treated as priority at Hyundai. Or was the car I'm buying not expensive enough for your market, I mean Just to click send on an email has to be an unnecessarily uncomfortable and unpleasant experience.I have been driving a car for 10 days, but no copy of my contract. I'm very disappointed in the brand itself and more over the people meant to represent it. If I'm experiencing such problems prematurely then it will be senseless for me to keep the vehicle because this shows that whatever problems I might experience in future will also be disregarded with now now!
