CONITNUED BAD SERVICE

After extensive and repeated bad experiences with Hyundai Vredenburg, Western Cape, we took our vehicle in for a major service on 25 Feb. We collected the vehicle after the service with a severely over filled oil sump. The oil feeds through the drain pipe leaving a pool of oil on the garage floor. The dipstick still shows a grossly overfilled sump. This situation may have lead to permanent damage to the vehicle's engine due to excessive oil pressure within the engine. Previous experience with this dealership proofed that it is fruitless to submit a complaint. Instead, I was labelled by an employee of the dealership as being a very difficult customer when he handed the vehicle's belated service book, uncut complimentary key, corrected wrong number plates, previously wrong license and manual to my colleague at my place of work after a prolonged service dispute. Also, when I bought the vehicle, the sale price was one sidedly increased by the dealer principal even after the documentation for the sale was concluded. Promises before the transaction that the existing damage to the bodywork would be repaired at the cost of the dealership before the sale delivery was also denied post sale.