Client Service is PATHETIC!!!

I bought my Hyundai from the Menlyn Branch October 2014. The Client service were good until I got my car. After that is was just pathetic. I didn't receive a Service book for my car. Louis said he would get it and send it to me. My car is due for a service. 2 Weekends ago I booked in. They said they will have the Service book there. After 3 hours they called and said my car can't be services. I went to get my car and asked for the service book so that I can go to another place. They couldn't get it and would've called me on that Monday. Didn't get any call. So I mailed Daneal du Plessis and she said she would make sure I get it... and Nothing... I mailed her again and said I will get it Monday 16/03/2015. And NOTHING!! I'm to the point where I don't know which way because they don't care about the after client service. I had many things on my car that I reported that I never got feedback from! This is not acceptable!