Car Service Frustration

Dear Nthabiseng,

Thank you for your mail.

Unfortunately InspectaCar can no longer be of assistance in respect of the below due to said vehicle being purchased in 2015.

Our recommendation would be that you contact Hyundai East Rand Mall or Hyundai SA directly to discuss/raise the concerns below.

Kind Regards, Your InspectaCar Team Tel: *** Email: ********** Address: Home of WesBank, 1 Enterprise Road, Fairland, Johannesburg InspectaCar.co.za InspectaCar (Pty) Ltd. Reg. No. ***. VAT No. ********** 018. -----Original message----- From: InspectaCar Sent: Wednesday, September 12 2018, 8:23 pm To: info system Subject: General Enquiry E-Mail Header Hi,

Please contact me: Email: **********

Comments: Sir /Madam I bought a Hyundaiix35, 2.0 Executive at Freeway Inspectacar in 2015 /10/22.. Model :2014 Engine No. G4KDCA221358 Registration No. CN10NWGP. I always take it to Hyundai East Rand Mall for regular service. The problem started when I took it in for a 45000km service, they said I must pay an amount of R4700 and without knowledge they said it's not covered, I did pay. I took it for subsequent services with no payments but to my surprise 2 weeks ago I booked for a 90000km service, my date was on the 3rd of September 2018 but unfortunately it was not done because they said it's out of plan and I must pay R4700. I'm not sure how possible that my car can be out of plan at 75000km without me being informed, unless there is a foul-play. I don't have the money and my worry is that the car is not attended to. The inconsistency of demanding money whenever there should be a major service done makes me question the professionalism. Please help me as I desperately need your assistance and intervention in this matter. Thanks Sebidi NB Kind Regards, Nthabiseng Bernice Sebidi

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