BEWARE OF HYUNDAI SOUTH AFRICA AFTER SERVICE ,WARRANTY'S MEAN NOTHING

Purchased a new Hyundai Grandi10 from the Hyundai Hatfied Dealership in Pretoria and purchased an extended service plan last year so my car can continue to be serviced at the same dealership where it has its full service history.

The dealership contacted me and advised that my gearbox sump is leaking and to repair it it will cost me R7500 .00 on top of the service which they have been paid for. I was informed that the Gearbox Sump is not included in the "Gearbox" that is covered under manufacturers warranty despite the Job Card that I had requested that they begrudgingly provided clearly states that there is NO VISIBLE damage to the sump but was caused to premature sealing failure?

This all from a car that has a full service history from a Hyundai dealership and only 58018 KM on the clock!

I am taking this matter to the OMBUDSMAN because you pay much higher marker related costs getting a car serviced at a Hyundai dealership only for it to be serviced with inferior parts and consumables that cause damage that is O so conveniently not covered.

BE WARNED ******Hyundai's are lovely cards but the after service and workshop service is DREADFUL!!!! and no one should have to struggle as I and many others have