Bad workman ship and customer service

Vehicle model: I20 ,2025 Current mileage: 26293 Dealer name: Lenasia I bought my car in 2025 March and it's less than a year old, and I have noticed that my driver seat is cracking open on the leather part of the seat, even the back seat on the left. Then I called my dealership and they told me that the warranty doesn't cover seats. I feel it's unfair and the customer service is bad. I mean this car is fairly new, for me to be experiencing such cheap workmanship. I have also sent a formal complaint via email at Hyundai customer care on the 02.02.2026, but still haven't received a response, buying a car got the best service, now that I got the car I have to suffer to get a just response. I would really like to get a response as soon as possible.

Looking forward to a positive response