Bad taste in my mouth

Hi, I would like to lodge a complain regarding bad customer service from Hyundai Constantia kloof. I am dealing with Duncan Powell as the branch manager. I bought a used car from them and took delivery of the car on 26 June. Within driving less than 150km or having it less than a week I got a traffic fine due to brake lights not working I lodged a complain with Dealer and I was informed to bring car in. Friday the 2nd of July on my way there car started over heating on the N1 towards them next to the William Nicole off ramp. I pulled over and informed them about the issue Duncan said he is coming. I waited for them for over an hour and a half, till the metro cops assisted me to get to safety. I drive to Hyundai Bryanston. The Technicians had a look at the car and car was taking too much water and they were not sure why considering that the water bottle showed no evidence of a leak. We concluded that the car will be fetched on the following day, Saturday. The car was fetched on Wednesday following week after calling them and and following up on the matter.

Yesterday i spoke to Pablo who is the sales enquiring about the parts, he said the parts delivery to the workshop have been delayed due to unrest, now suddenly the car will be ready today? there is no truth in Duncan Powell because he said to me that the car is ready suddenly because his big bosses were copied on email.

Firstly,

The day i was stuck on the side of the road for more than 1h30 till metro cops assisted, to make matters worse you never made it to me, you turned an went to do other things, this suggest bad customer service.

Secondly,

The car was left at Hyundai since Friday the 26th and the car was fetched the following week on Wednesday to make matters worse it was driven to roodepoort not towed, which for me suggests that it was risky and could have caused damage.

Thirdly,

The fact that the car had an issue with brake lights which resulted in me getting a traffic fine and also that I only drove not more than 150Km with the car and experienced such an issue, for me as a customer i do not have the confidence in the product you sold me.

How did the car pass your 120 quality check that Hyundai is so proud of? or even the road worthy test?

Having said that, please cancel the deal, I can not be paying for such a car and level of service from you Duncan.

To this day no help from Hyundai Constantia kloof and Big bosses.