Bad service warranty

To whom it may concern

On the following date 4th March 2020 my car went for a service to the following service station Hyundai Sandton.

It was identified that there was a problem with the clutch of which required a total replacement. To my knowledge this

Should be covered with the warranty and services plan which is for a period of 5 years however Hyundai made me

Pay a total amount of R5442.86 and this amount should have been covered under the warranty and services plan.

At the same time I took the old clutch for an evaluation to the following manufactures Break and Clutch and the outcome

Was that the clutch was damaged due to normal wear and tear. I’m very dissatisfied as I had to pay an amount of R5442.86

And this should have been covered from my warranty and services. Attached is a confirmation letter from clutch manufactures

Confirming the damage of the clutch. This is day light ******* that I had to make such a payment and a good explanation

Should be provided or the total amount reimbursed back to me. Please can this matter be dealt with urgently.

Regards

Hilton Beckmann

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