Bad service- telling lies to customers!

Ordered parts on Tuesday wanted to pay but card machine wasn't working and was promised parts on Wednesday when I did EFT which was FNB to FNB and that was done 7:28 but still NO parts Was told the parts would be here Wednesday night No parts on Thursday either. When called was told the bakkie had gone to couriers to collect the parts and would let me know once he had got the parts This was already at 1.54 - I'm still waiting I think he must have gone to Japan to collect the parts!!!!! It's now 5.45 and No member has returned my calls or delivered my parts. Your service sucks or should I say doesn't suck - there IS NO SERVICE.