JS
Jacques S

1 reviews | Active since Feb 2010

16 Feb 2017, 12:52

Bad service - MIDRAND

<p>I purchased a hyundai ix35 elite 2014 full house model in november 2016. The car 0nly had 25 000 on the ODO and still has all its warranties etc. i phoned hyundai midrand and told them I had a problem with the radio. Took it in the same day and they said I have to bring it back in 2 weeks. They will send it in for repairs.</p> <p>Iwent back 2 weeks later. They then only took pictures but did nothing else. I had to call them a few times and went to see Russel Penton. I then again had to email numerous times and call for feedback.</p> <p>Inow recieved feedback from Russel stating that my radio's warranty expired in december. However the car is a 2014 modelIi dont understand why it would expire. I also reported the problem while they clame the warranty was still valid. Russel also complained that there's been alot of clients complaining about that radio and he knows about the faults. NOW I HAVE TO PAY FOR THE REPAIRS ? THIS IS UNEXCEPTABLE. Even the grill of the car thats bubbling, they said they would fix it. NOTHING CAME FROM THAT EITHER.</p>

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