1 reviews | Active since Oct 2011
Bad Service From Mark Torrence and Ryan.
I purchased my Hyundai from pinetown in 2012, brand new. I signed up for all the warranties to cover my car. 3 weeks ago I found rust on the roof of my car. called up Hyundai pinetown and they booked my car in. did an inspection and found nothing, I then pointed out the rust to Donovan, he looked at it and told me book it in for another day, warranty will cover it. I then phoned mark torrence on the 13th of may and got the worst possible treatment from him and ryan. I was screamed at, I was called a ****, things that they promised were never done. after many phone calls I was contacted by ryan and told to bring my car in on the 18th, he will book my car in and sort everything out, and give me a courtesy car for the 2-3 days that they will need my car. on Monday morning I phoned ryan to ask him if a courtesy car is available, he told me that they don't just hand out courtesy cars to s<br> customers. I reminded him of the situation and he told me that he never told me anything like that. I phoned mark torrence and reported the matter to him he was no help at all.<br> this is actually a very long story, I wish I could write down all the facts. please contact me should u need any more info.
