Bad Service from Hyundai

To whom it may concern,

I purchased a new i10 1.2 cash on Christmas 2021. Since taking delivery there has been one problem after another with the vehicle such as: - water was coming into headlamps - radio reception wasn't working - vehicle was pulling to left - factory paint smudge on rear right fender panel I took the vehicle several times into your dealership and workshops to have items fixed. After 5 visits by your salesmen, workshop and dealership the list has not get any better. - There is now rattles in the dash and the boot as they replaced the aerial of the vehicle and panels had to be removed etc. They swapped the front wheels around now the vehicle seems to be pulling to the right - No feedback e the factory paint smudge - on one of the visits to your workshop the vehicle was washed and the vehicle came back with a 15cm hairline scratch on the bonnet which has also just been ignored once the sales men tried to polish it out. I requested some more polish to continue regular buffin and it fell on deaf ears. There has not been any follow up from your dealership (Amanzimtoti/WarnerBeach) or your workshop to find out if everything is 100%.

I bought another I10 from the same dealership earlier in 2021 a 2nd hand vehicle. It also went into your workshop for some items to be fixed and came out with damage to the door which had to be repaired.

IT is hugely inconvenient to keep driving up and down to your workshop and dealership trying to sort out which should have been sorted out with one visit. This vehicle has less than 3000km on the clack and i dont want it anymore as it has caused such unhappiness and to add to it the non care attitude from Hyundai.'

Please can you advise how this can be resolved and do not tell me to book my vehicle into your workshop again.

SIncerely Morne Swanepoel