Bad service/Damaged Car

I took my car for the 15000km service at Hyundai Milnerton on Friday, 11.03.2016. I got a message to fetch my car which I did. Whilst signing the document I advised service consultant that there was a error on the paper and the accident area was back right on the car instead of what was stated on the piece of paper (front right) her reply to that was it doesn't matter. She then walked me to the car and said she wants to stamp my service book which she did and gave me the keys and off I went to come park the car at work. When leaving the after I noticed the front right light was pushed in a bit and not aligned with the bonnet and bumper. The guys at work immediately advised me to take photos of it because it will have a time on it, which I did. Today I went back Hyundai Milnerton and advised the service lady if my issue and I showed this. She then went to tell me it's company policy to report any issues within 24hrs of taken it off their premises which I advised I sent an email via the Hyundai website. I asked her why she didn't do the inspection with me when I came to fetch my car and she told me it's the customer's responsibility, which I then asked how am I suppose to know this.