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nthabisengsm N

1 reviews | Active since Nov 2016

17 Nov 2016, 13:52

bad Service @hyundai Cresta

<p>i bought my car 3months ago Hyundai IX35 my car is 2012 model. the service i got was ok when i was still serching for a car and the sales consultant was helpfull. the problem started on monday when i had a problem with my radio i went to Vereeniging Hyundai and the told me they cant fix it i have to go the the dealer, well i went to Cresta hoping to find the solution to my problem when i got there i spoke to the sales person the onewho sold the car to me and he understood my frastration and he consulted with the manager. the answer that i got was they cant fix my radio because my car is still under manufacturer warranty i have to wait for 1 year six months when it expires and wait for the new one to kick in. when i bought my car i made an extended warranty because i was told that the warranty will help me with all factory problems that i may encountor in my car, now im expecting it to assist im told i cant be helped because of the existing warranty so my question is that what is the reason for me to pay the warranty that does not help me when i need help? and i paid to it and no one explained all this to me. Another thing is that on the contract the first page it say my car warranty start on the same date as my purchase day so now i dont know which is which im very disapointed. i thought buying a car from the dealer will make things better and simple but i feel its still the same as buying from the street conner. VERY DISAPOINTED WITH HYUNDAI</p>

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nthabisengsm N's update17 Nov 2016, 13:58
Reviewer Update

Date 2016-11-14 My mistake