Bad service

Your branch is now becoming unprofessional and I consider going to HelloPeter on this:<br> 1. I accept that there was a misunderstanding with regards to the fist instruction form my son.<br> 2. Question: Do they not do a full check on seatbelts once there is a request?<br> 3. When taking my car back, they said it will take 6 days to 6 weeks to get the part and that they will keep me posted. Nearly 3 months went by. WHY?<br> 4. On my second request I was told that I can bring in my car and wait for say 1.5 hours. 7 - 8:30 was never mentioned. This was to accommodate me for previous bad service.<br> 5. Upon arriving I was then informed that they cannot assist me. WHICH I EXCEPTED. I however demanded that someone drive with me to confirm which seatbelt is not working. That was agreed upon. I stress it. I never demanded to be helped. In fact I refused to be helped because I then had to bring my can in again.<br> 6. I was informed that I will be called and informed when the parts are available. THIS NEVER HAPPENED. I tried to call the branch, but no-one answered the phone.<br> 7. I then lodged the complaint to you.<br> <br> If this false accusing is not solved by 12:00, I will report the issue to HelloPeter.<br>