TG
Trivia G

1 reviews | Active since Oct 2015

13 Oct 2015, 08:17

Bad Service

So I had purchased a vehicle from Hyundai Pinetown in January 2015 . Ever since then I had been having problems with the dealership in terms of bad service. To start off before I can get even take delivery of the vehicle it was not ready for me after I had given them much notice of when I will be coming. Then the sales consultant wanted me to take the vehicle with worn out tyres to which i refused and the put in new tyres. After taking the vehicle i find out that the cd player was not working. it took 4 months for that to be replaced with a new radio and one month later the new radio has stopped working.I have sent them emails requesting for assistance to which I have received no response. A certain consultant had once told me straight on my face that she cannot assist me with a query because she is busy. I would understand if she told me she will attend to me once she is done or referred me to someone for help. I know alot of reputable people who referred me to Hyundai Pinetown because of the service however I had experienced the total opposite. I have emails to prove all the issues as well as the minimum response received from the dealership. I would never go back there.

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