Bad service

I cannot believe the difference in the level of service from the time you about to commit to buying and that of the after sales service at Milnerton.

There is a disconnect between your sales people and that of the ladies in the service department, in particular, Nadine.

One would swear they were doing you a favour.....my nieces vehicle with 6****m on the clock had a problem starting. I brought the car in at about 11: 30 today. When I eventually enquired after not receiving any feedback, I was told they hadn’t looked at it yet!

This was now 4pm with no prospect of getting the car back today or Monday in time for varsity.

We clients do not plan to have our vehicles breakdown and on top of it come all the way to spoil your day while you at “work”.

Is there no policy in place for vehicles that needs to be looked at in an example like ours?

Surely there has to be an exception to the rule?

I find the attitude comprehensible to say the least.