Bad Service

Dear Sir / Madam,

I am writing to you to raise an issue about: Cars

The issue that I have experienced was: So we are in the process of purchasing a vehicle from the dealership and we were told about the special with interest rate with mfc financial services which we were quite interested in, so we were finalizing documents and awaiting feedback on the deal and to find out that the deal is over and it was only for the end of the september month which i am very unhappy about. There was no indication of the deadline and there was no urgency from the salesperson. i have had to call the salesperson to get updates rather than him calling me which i dont believe should be the case, i have laid a complaint about that to the manager.

It occurred on: 8/10/2018

I want to get the interest rate that was on special and the addons that were advised on. not sure if this is how hyuandi does business but this has really put me off the hyuandi brand.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Dion Reddy

The dealership Sherwood Hyundai