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Annatjie W

1 reviews | Active since Mar 2022

24 Mar 2022, 12:57

Bad experiences at Huyndai Zambesi

I am so disappointed in this company. I will never use them or buy from them. They approved my car for respray as it was a factory fault.(huyndai i20 2011 model). On the 23rd February. I took the car to them on the 24th February and the told me it will be finished by the 4th of March. 4th March I had phoned them because I didn't hear anything from them. The lady who answered the phone will give me a call back to inform me whats going on. She did phone me back telling me she can't get a hold of the workshop. 7th March she phoned me back telling me the car started to peel again and it will now be oversprayd and be ready the 11th March. The 10th March one day before I am supposed to get my car they phoned again telling me the car was at the washbay and its now peeling on other places. 11March I tried another approach to get my car and I phoned the dealer Principal at Huyndai Zambesi. He didnt know what was going on and he phoned the workshop himself and found the same answers. The spraypainter Willie promised that the car will be ready 18th March. The Thursday 17 March Nobody phoned me to inform me on anytging. I phoned them and again an excuse telling me that they struggled with the frond window and this put them back and the car will only now be ready Wednesday the 23rd March. Today the 24th March I am still struggling to get my car. The Guy at Huyndai told me they sended someone to the shop to go find out whats going on. I am so disgusted by this. I will never advise people to use this shop. This world is bad already I almost lost my job because I struggle to get to work and back. Will never in my life recommend them to any one. And I am still without a car and no answer yet.

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Replies (1)
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Annatjie W's update25 Mar 2022, 18:56
Reviewer Update
Got my car today but left it again there as it is in a worse condition compared to the day when I took it there. The frond windscreen cracked. Whether the car is on or off the right mirror makes a noice. My central locking isn't working. The body of the car is 2 diffrent colors. My boot cover is missing. My bonet is chipped.