Bad experience at Hyundai Wilro Park

I booked my vehicle in for service last week Tuesday-8 March at Hyundai Wilro Park then one of the mechanic’s reversed into my car. The service manger then assured me that she would get quotes from their panel beater and arrange for my vehicle to be fixed. It’s been a week now I haven’t heard from Hyundai Wilro Park. I’m very appalled by the service at Hyundai Wilro Park, I’ve been nothing but a loyal Hyundai customer. The experience I had with the staff at Hyundai Wilro Park is distasteful! I ask myself if this is the Hyundai standard? Is this how you treat your customers? I’m quite sure that, had this happened to a white customer this matter would have been treated differently! I’m tired of running after Hyundai when they are the ones that damaged my car!