Bad Customer service at Hyundai Germiston

<p>What bad customer service experienced by my mother at hyndai germiston. Last month she purchased an ix35 from the dealership where she was informed that the car doesnt have a spare key, its with the previous owner. Last week she was informed my budget insurance that the car cant be insured because it is not in her name or the name of the bank that is financing her. This information raised a red flag because it is a month later, the car belongs to someone else, the spare key is still with that person and that person has the car registered on tracker in his name. Today my mother approached hyndai germiston after consultation with wesbank to cancel the deal because it was not lucrative. The manager at hyndai was very disrespectful, rude and insensitive to her because he informed her that he will not cancel the deal and she can challenge the dealership on any platform and he will come out on top. Anyone reading this who can advise or assist, please do</p>