BAD CLIENT SERVICES

Good day, Wednesday 15th January 2024 I walk into Kia Upington for a quote on my vehicle a Hyundai I20. The lady who helped me asked if I can send my vehicle VIN number to her to make sure she can have the correct details. While I was in the branch I send everything to her via WhatsApp. Until today I dis not get a response from her. If I can get the part from another Spares place I would buy it but everybody said only at the manufacturer. If you need the lady name I will give it. My experience of service from Kia Upington is worse to tell. WHAT HAPPENED TO AFTER SERVICES. ARE THEY ONLY INTERESTED TO SELL CARS.