Awful service and lies from Hyundai

Good day, I bought a car on the 29 of September at your Springfield branch (KZN) which was to be couriered in Klerksdorp (NW). It took the agent more than two weeks to deliver the car in NW and in those 2 weeks I had to constantly be on the agent's case to courier. In those 2 weeks I was send from pillar to post and back. Eventually the car was couriered and we went to pick it up however there was another major issue. The car did not have a disc and a number plate. when I called the sales agent in KZN regarding the issue he said he had sent all the necessary documents and he had made the order. The agent in NW refuted that "no order was sent to him to the disc and number plate" and he even showed us the communications that proved he was right. We eventually, after namouras calls pleading, got a temporary number plate .

The temporary number plate expired on the 6th of November. however before it expired as per usually we had to constantly nag and plead with the KZN agent to do a permanent number plate and disc.

While Hyundai Springfield was giving the runaround I decided to log a complain with Hyundai head office. Little did I know that the lack of service and accountability I got from Hyundai Springfield would be dished out to me by the head office. They promised to call and unfortunately they never did.

I am now sitting with a car that I can not use because someone's incompetency to his/her job. Every time I get a call from a "supposedly manager" to tell me when am I will get the disc and number its a cover up on top of another cover up.

Furious customer