1 reviews | Active since Dec 2018
Arrogant Manager at Hyundai bellville
I bought a brand new Hyundai i20 at Hyundai Bellville in 2017, when I went to traffic department to renew the licence ,I was told that my car needs to go for roadworthy so they cant renew my licence , I needed to go back to the dealer to sort the matter .when driving on the road I was given a fine for driving a car that is not roadworthy. I had to take the ticket to the dealer so they can sort out the problem of R3000 fine ticket. I dealt with a very arrogant manager Kyle Bowman who couldn't even want to listen to my reasons for being there.He didnt even trust me when I said I bought a brand new car.he wanted to go and see the car so that he can confirm if Im telling the truth.When we got into my car he started shouting and making a scene claiming that I don't know what im talking about hes been dealing with cars for years ,my fine was not about the car that was not roadworthy it was about the expired disk that I had . And that he wont pay or try to resolve any thing about this matter ,I must go to traffic department and explain or apologise to them for driving a car with expired disk.The guy was so rude and didn't want to listen a word from me. At last the sales rep that was suppose to resolve the issue came and ,the manager escaped as as soon as possible saying the rep must sort the difficult client and he left .really the sales rep explained that I was mistakenly given a wrong disc from the start. The rep explained to the colleagues that a mistake was made on their system. But the rude and arrogant manager left without listening. Even then after one of the collegues went to the manager to explain to him what went wrong ,I happened to meet the manager on my way to the reception,but the guy was still rude and didnt want to admit that he was wrong. I understand that mistakes can be done but like the issue of the disk. But the manager of Hyundai Bellville was bad news, even on the last minute when I met him downstairs he kept telling me that he was busy with other clients so he doesn't know what was the issue. The guy didnt careless about how I felt. The only thing he could tell me was that ,the fine from the traffic department is not their baby I must sort my issues with traffic department and that I don't know what im talking about he's got experience of working with cars and that hes busy with clients.
I cant even recommend I friend to buy a car from that branch
