Appalling service, leaving me stranded

I am disturbed by the level of service received from Hyundai in general, but I am especially irritated by the service received from Hyundai's roadside assistance and Hyundai Bedfordview.

A few months ago my 2014 Hyundai i20 (68000km) refused to start, I called roadside assistance that firstly sent someone who had to be fetched because they didn't have a GPS to find where the car was. The car was towed to hyundai bedfordview and they told me they couldn't find a fault with the car. Today, I am stranded because the car refuses to start again. How does Hyundai Bedfordview not know what the problem is with a car that is still under warranty, and a car that's supposedly manufactured by Hyundai? If they done know, then who should know?

To make matters worse! I was forced to pay tow charges because Hyundai bedfordview conveniently couldn't find anything wrong with the car and would not pay for the tow costs.

This basically tells me that Hyundai is not a good brand, as a woman I opted to buy a brand new car to avoid such issues because we all how unsafe it is to be stranded as a woman in South Africa.

How do you explain my car not starting again today? What ****ty service do you provide to customers? I received no follow up after I sent my car there, I demand answers from Hyundai today or else they can take back their defective car!!!!!