Appalling service

I am NEVER taking my vehicle to Hyundai Menlyn for service...<br> I will always and continue taking it to Hatfield... <br> <br> I took my car for service and this is a list of what happened:<br> -Shuttle took 20 mins to arrived(they said it'll take 5 min) and took me for a \site seeing"of PTA where else they had to just drop me off in Hatfield(which is closer)"