Appalling pathetic service

<p>Over the past 7 months my vehicle has been to Hyundai over 3 times for the same issue, shuddering on 1 and the clutch, the 1st two times the then service manager Justin had advised me that nothing was wrong, I have the emails saved, and this occurred after the vehicle went in for a service, it has now been in this week Wednesday for the same issue, the lady dealing with my repair left the vehicle in the workshop for an entire day without even attending to it, she calls at 18:38 that afternoon only to tell me what I said to lady that booked my car in that morning that I have an extended warranty in place and she mentioned that I have to pay for the stripping of the vehicle, I said to her that she can go ahead as they needed to do this to find the problem, the entire day lapsed (this now day 2 of the car being in at Hyundai - Thursday), Friday Morning I get a call to say they found the issue that it is the clutch and it will cost R8K to repair, R 4K is covered by the extended warranty and R 4K is their labour, I told Mariska (the lady dealing with my vehicle) to put everything back and I will fetch it at 14:00 today (being Friday), she then advises me that I either need to pay to put my vehicle together or get someone to tow it away and then get someone else to put it together, she did not tell me before starting the work that they will charge me to put the vehicle back together and then she gets me to speak to the new service manager, Steven, who advises me to do the repairs as its only R 3K more?? Mariska then calls back to say that the vehicle will only go in at 16:00 to get put together, so now I have to wait yet another day for my vehicle, if she had attended to it in the first place on Wednesday I could have fetched it on Thursday or this morning, all Hyundai seems to be interested in is making money out of their customers and dishing out pathetic service,</p> <p> </p>