Angry client

i have a bad experience with you guys, i bought a car at Hyundai in June and it was 35000km then in July it was due for a service...then 2weeks back i went to Rustenburg that's when my car gave me a problem it didn't start had to taw it to Hyundai Platinum Square shopping center on the 7th apparently they couldn't do anything because their system was offline..

Then last week Thusrday i called them one of the ladies promised me that i will get my car back this week...today they are telling me stories that i cant have my car this week i can only get it next year due to engineers closed of which they said they are not closing .

Now i can to take taxi's to work which is another expense that i didn't budget for!

Your service is very poor in so many levels...the car is still under warranty and how is that my fault that you couldn't work on the car when your system was down?