1 reviews | Active since Mar 2015
A morally reprehensible service
I took my i20 in for a service yesterday morning at Hyundai Bedfordview. I received a call with additional repairs to be made, including repair of fused fog and brake lights. Given the exorbitant price for the lights, I opted to leave these out for own repair. When collecting, the service advisor (SA) presented me with a handsome bill, which included for replacement of the lights. I asked that this be s****ped from the bill. The SA did so before he kindly went away for three minutes to move my car closer to the exit. He then handed me an indemnity form to sign stating that Hyundai is not liable for any damages incurred should the lights fail. Upon arrival at home I found the SA, in the three minutes it took to retrieve my car, had stelathily removed both the brake and foglights, not bothering to replace them with my origin bulbs! As the brake bulbs are combined with tail light bulbs (which were still functioning before service) he left me to drive home in the dark with NO tail lights, endangering both my life and those of other road-users. <br> <br> Shame on you!! Hyundai NEVER AGAIN
