2 Weeks no call Back

I took my car in to have hatch lid struts replaced and to have 2 noises checked out. On the day i received a call at around 2 to say one noise had been fixed, and that the other was a silencer near the back left wheel, and that they didn't have the struts or silencer in stock. They did however assure me the parts would be there in 2 workings days and they would have my car in to replace the parts. It has now been 2 weeks. I have called and called (at least 6 times) but no one will call me back with an answer. I then went to the dealership and the warranty clerk told me she would book my car in today (the 16th) but that should would call to confirm the parts had been delivered. Here i am with no parts or call back. <br> <br> I have never had such bad service, not from any other industry. I cannot believe that between 4 people, not one of them was unable to even call me back 5 times!!! 5 times i was told they would call me back. I know have to resort to throwing a haffy at the dealer at 4 o'clock when there are other customers there so that they will get my attention. I truly will never buy another Hyundai again because of this.