Warning: Persistent Negligence and Warranty Failure

I am writing this to warn other consumers about my experience with Hyundai Bellville. My vehicle was serviced under warranty for excessive oil consumption. While the engine was replaced, the dealership identified that the timing chain, tensioner, and oil pump also required replacement, but failed to conduct these repairs or properly notify me that they were "rejected" by the warranty department.

Despite being told the vehicle was "ready" and fully repaired, I was later forced to discover through my own investigation that these critical internal engine components were left faulty. Only 18,000 km later, the engine is now exhibiting severe mechanical failure, including shaking and an audible "tik tik" metal sound. I was denied access to mechanical reports for over a year, and the dealership has failed to provide any formal proof of the alleged warranty rejection. Hyundai has consistently demonstrated a lack of transparency and a failure in their duty of care, leaving me with a vehicle in a critical condition that was supposed to be covered under their 7-year/200,000 km warranty. Proceed with extreme caution.