Extended Service Plan

i am writing this review with Joy and happiness in my heart. i would like to Thank Liquid capital and Best consultant that assisted me on 02/04/2024 her name is Mapule Keetso. Since i have extended service plan with Liquid capital i was enquiring since my car is due for service(60 000km) what is the process that i need to follow to take my car for service. Mapule checked that the insurance is still active(up to date) and when she checked on the system she told me that i was suppose to take the car for service last November which i was not aware that i need to take the vehicle for service yearly and even it hasn't reach stipulated kilometers. I was shocked but Mapule was able to calm me down and told me that she will send the for request/escalation for Goodwill. Requested i send supporting documents to send the request so that she can attached to the request that she is going to send and i told her that i will send the documents on Wednesday. Wednesday she send me an email to reminding me to send the documents. She then send the request and the same day she called me to inform me that the request was approved and that i was giving 7 days to take the car for service. i was in disbelieve because i was skeptical that the request will be approved. the car was taken for service on Friday(05/04/2024) @ Vereeniging Hyundai. I am happy and grateful to Mapule and Liquid capital

Liquid Capital really showed me that i am not just a number and i really to matter and their customer come first. Since last week Wednesday i keep telling my friends and family regarding the level of Professionalism and great service i received from Liquid Capital. Come October and November i'll be renewing my service plan with you guyz

To Mapule i have no doubt you go far with the level of service that you have provided to me. Thank you so much and God bless you.

Baie Dankie/Kea leboga/Ngiyabonga