A ****er

I rate liquid capital 0,I am really not happy with liquid capital service. I've bought a service plan at liquid capital last year 2022 January. Then last year September 2022, I try to lodge a claim for 80k. They said i should come when I am at 90000k. This year January 2023, try to lodge a claim again since I was at 90000k. Till today 04 March 2023 and now my car is at 92k, i haven't get help. As per the agreement i was supposed to be serviced or helped at 81500k, meaning I was *****. I feel it is intentional ***** as they use a delay tactics to buy time.

It clearly shows that there is no professionalism and compliance with South African laws and regulations at Liquid Capital company.

No quality control and assurance= because policies just get approved for the sake of sales as I was told that I have bought the wrong package. Boitumelo said she will get back to me on the 26 February 2023 ,she did not. Calls are not recorded= employees do as they please. If calls are cut ,there is no follow up. Communication are mostly through calls than in writing /emails to avoid evidence. Which means as a customer I should beg them to do their job ,to assist me. I have sent service record to Boitumelo and Mpho but seems to cry over a spilt milk. On the 09 march 2023, Boitumelo said they are done with investigation. I can take my car to service of which it was a lye. I took my car to ford today 10 March 2023 they didn't approve it( Ziyanda from liquid capital). The attitudes was worse as like am getting free service. I feel like they work together with Hyundai Hatfield as I bought my car with Hyundai. It is under the same account.

Liquid capital is a ****!!!