Hyundai Paarden Eiland
Unclaimed Business
|2.2|5 Reviews (last 12 months)|This business does not respond to reviews
Hyundai Paarden Eiland
Unclaimed Business
|2.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.2|5 Reviews
Feb '26 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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ALDRE W
1 reviews | Active since May 2026
19 May 2026, 09:57
Great Team, Best Workmanship
Big thank you to Deon, Shaun and the service team at Hyundai Paarden Eiland, had my grand i10 2020 model in for timing chain replacement, received my vehicle back yesterday after towing it to the branch on the 12 May, Shaun from service department kept us up to date with everything that happened from day 1. Car runs smoothly, feels brand new, you guys are awesome. I HIGHLY recommend Paarden Eiland Branch, keep up the great work.
Helpful (0)
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ALDRE W
1 reviews | Active since May 2026
19 May 2026, 09:57
Great Team, Best Workmanship
Big thank you to Deon, Shaun and the service team at Hyundai Paarden Eiland, had my grand i10 2020 model in for timing chain replacement, received my vehicle back yesterday after towing it to the branch on the 12 May, Shaun from service department kept us up to date with everything that happened from day 1. Car runs smoothly, feels brand new, you guys are awesome. I HIGHLY recommend Paarden Eiland Branch, keep up the great work.
0
Replies (0)LJ
Leeanne J
1 reviews | Active since Mar 2022
15 Apr 2026, 17:31
DO NOT BUY FROM HYUNDAI PAARDEN EILAND
Save yourself the hassle, the time, the money and the rage and just straight up avoid doing business with these dishonest and *********** and frankly uncaring people. After convincing me to refinance my car, I have spent three months fighting to recoup duplicate installments, to just get the licensing done, to get roadworthy done, in fact it has been just an uphill battle to not be ignored entirely. When I chased after them, calls, texts, going there in person, I get long stories and full ass lies. Just ********** service, well lack thereof. **** to, patronized and treated like a idiot by grown ass men who can't even do as they say or respond to a person. In three months I have had nothing but lies and dishonesty. Do not buy here. You will be disappointed and out of pocket.
Helpful (0)
|Replies (0)LJ
Leeanne J
1 reviews | Active since Mar 2022
15 Apr 2026, 17:31
DO NOT BUY FROM HYUNDAI PAARDEN EILAND
Save yourself the hassle, the time, the money and the rage and just straight up avoid doing business with these dishonest and *********** and frankly uncaring people. After convincing me to refinance my car, I have spent three months fighting to recoup duplicate installments, to just get the licensing done, to get roadworthy done, in fact it has been just an uphill battle to not be ignored entirely. When I chased after them, calls, texts, going there in person, I get long stories and full ass lies. Just ********** service, well lack thereof. **** to, patronized and treated like a idiot by grown ass men who can't even do as they say or respond to a person. In three months I have had nothing but lies and dishonesty. Do not buy here. You will be disappointed and out of pocket.
0
Replies (0)A
Anonymous
1 reviews | Active since Dec 2016
24 Mar 2026, 16:29
Terrible service - complete disregard to customers.
Disappointing from start to finish. When I collected my Hyundai i20, the steering wheel was covered in black grease. Worse still, I discovered that my windscreen wipers had not been replaced despite being part of the service. One was completely loose and dried out from sun exposure. I contacted the service advisor, Matthew De Vries, who admitted they had forgotten. He claimed to have seen the wipers on the shelf and promised to personally come to my home to install them. I rearranged my work schedule and waited all day for his arrival. He never showed up. The following day, I called the office and requested to speak with the manager. I reached Matthew again and explained that I had wasted an entire day waiting. At that point, I preferred a refund over further service. We made new arrangements, and I completed a form sent via email by Tertia Plaatjies, Service Advisor. A month later, after following up via email with both Tertia and Matthew, I am still waiting for what should have been a straightforward refund. This isn't really about the money—it's about the complete disregard shown to a loyal customer who has had her car serviced with them year after year. I have called their offices at least 4 times, only to be cut off. It appears that they are extremely busy and cannot follow up on customer care. Their prices are very high, and I have since spoken to a mechanic who will, in the future, give me better service for a fraction of the price!
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Anonymous
1 reviews | Active since Dec 2016
24 Mar 2026, 16:29
Terrible service - complete disregard to customers.
Disappointing from start to finish. When I collected my Hyundai i20, the steering wheel was covered in black grease. Worse still, I discovered that my windscreen wipers had not been replaced despite being part of the service. One was completely loose and dried out from sun exposure. I contacted the service advisor, Matthew De Vries, who admitted they had forgotten. He claimed to have seen the wipers on the shelf and promised to personally come to my home to install them. I rearranged my work schedule and waited all day for his arrival. He never showed up. The following day, I called the office and requested to speak with the manager. I reached Matthew again and explained that I had wasted an entire day waiting. At that point, I preferred a refund over further service. We made new arrangements, and I completed a form sent via email by Tertia Plaatjies, Service Advisor. A month later, after following up via email with both Tertia and Matthew, I am still waiting for what should have been a straightforward refund. This isn't really about the money—it's about the complete disregard shown to a loyal customer who has had her car serviced with them year after year. I have called their offices at least 4 times, only to be cut off. It appears that they are extremely busy and cannot follow up on customer care. Their prices are very high, and I have since spoken to a mechanic who will, in the future, give me better service for a fraction of the price!
0
Replies (0)DP
David P
1 reviews | Active since Mar 2026
3 Mar 2026, 00:06
Motus Hyundai Paarden Eiland – Settled Vehicle Still Active, Blocking New Registration
Motus Hyundai Paarden Eiland – Settled Vehicle Still Active, Blocking New Registration Complaint: This complaint is directed at Motus Hyundai Paarden Eiland. Despite repeated communication with Wade and Russel, this matter remains unresolved. The Hyundai Tucson was fully settled in October 2025. However, the vehicle still reflects on my profile. In addition, a licensing renewal charge dated 1 December appears to be incorrect. These administrative failures are now blocking the registration of our new vehicle. As a result, we are currently driving without a valid licence disc due to errors entirely outside of our control. This exposes us to unnecessary legal and insurance risks. It is unacceptable that a settled vehicle was not removed timeously and that incorrect charges were allowed to accumulate. This reflects serious concerns regarding internal process control and client service standards. We require the following to be resolved urgently: • Immediate removal of the settled vehicle from the profile • Reversal of all incorrect licensing charges • Written confirmation that registration of the new vehicle can proceed
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David P
1 reviews | Active since Mar 2026
3 Mar 2026, 00:06
Motus Hyundai Paarden Eiland – Settled Vehicle Still Active, Blocking New Registration
Motus Hyundai Paarden Eiland – Settled Vehicle Still Active, Blocking New Registration Complaint: This complaint is directed at Motus Hyundai Paarden Eiland. Despite repeated communication with Wade and Russel, this matter remains unresolved. The Hyundai Tucson was fully settled in October 2025. However, the vehicle still reflects on my profile. In addition, a licensing renewal charge dated 1 December appears to be incorrect. These administrative failures are now blocking the registration of our new vehicle. As a result, we are currently driving without a valid licence disc due to errors entirely outside of our control. This exposes us to unnecessary legal and insurance risks. It is unacceptable that a settled vehicle was not removed timeously and that incorrect charges were allowed to accumulate. This reflects serious concerns regarding internal process control and client service standards. We require the following to be resolved urgently: • Immediate removal of the settled vehicle from the profile • Reversal of all incorrect licensing charges • Written confirmation that registration of the new vehicle can proceed
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Replies (0)MA
Mary A
1 reviews | Active since Dec 2012
6 Feb 2026, 16:37
Indifferent Servicing of Vehicle
I took my car in to Hyundai Paarden Eiland of the major 90 000km service - even though my car had under 60 000km on the odometer. Although the reception staff wever very polite, the servicing of the car was basic and indifferent. They just gave notes on what needs to be done - did not contact me to offer it to be done. I was never called to be asked if I wanted the brake pads replaced or the brake lights fixed. I had asked them to look into my AC which was not cooling and no-one got back to me regarding this until I fetched the vehicle. And then, only to tell me that I need to change the compressor which I had already don ten months ago. Had they called me during the service I could have told them this and they could have looked further into the cause. It seemed that all they wanted was to do the basics and get the car out of the service centre as soon as possible and get their payment. Previously I have been happy with that Service Centre - but not this time.
Helpful (0)
|Replies (0)MA
Mary A
1 reviews | Active since Dec 2012
6 Feb 2026, 16:37
Indifferent Servicing of Vehicle
I took my car in to Hyundai Paarden Eiland of the major 90 000km service - even though my car had under 60 000km on the odometer. Although the reception staff wever very polite, the servicing of the car was basic and indifferent. They just gave notes on what needs to be done - did not contact me to offer it to be done. I was never called to be asked if I wanted the brake pads replaced or the brake lights fixed. I had asked them to look into my AC which was not cooling and no-one got back to me regarding this until I fetched the vehicle. And then, only to tell me that I need to change the compressor which I had already don ten months ago. Had they called me during the service I could have told them this and they could have looked further into the cause. It seemed that all they wanted was to do the basics and get the car out of the service centre as soon as possible and get their payment. Previously I have been happy with that Service Centre - but not this time.
0
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