1 reviews | Active since Jan 2013
Worst Hyundai Dealership! Buy elsewhere.
I do not recommend purchasing a vehicle through the Northcliff dealership. Terrible experience from start to finish. Not sure what Dealer Principal Darren Naidoo's reponsibilties are other than "passing the buck" and taking no responsibilty for anything. I bought a new vehicle end of Feb 2024. Hyundai has had my vehicle for 6 out of 10 weeks and cannot find the problem, yet I am paying for this vehicle I have mostly not had in my possession. The extended time Hyundai has had my vehicle they also put 700 km on the clock "testing" it. Darren, says he will only trade my new car and sell me a new vehicle at the new increased rates and that the CPA does not apply. I had my vehicle for 5 days when the problems started. My vehicle has been returned many times since. Twice for 10 consecutive days. Darren has been ducking and diving a replacement / swop. Darren Naidoo, take note: The CPA does apply to my situation. You had weeks to attend to the issue at hand. 6 weeks to be exact. I can however commend the service Manager for his outstanding customer service. I am now in the process of submitting a formal complaint to MIOSA to take this matter further. Shocking that a DP isn't fami**** with the CPA. Edit: Just, don't do any business here! After yet another week of my vehicle being at the Hyundai Northcliff dealership my vehicle was returned today with paint damage to the front of the vehicle. Nobody at HQ or the dealership bothers to call back! Walk next door and by a Kia or a Renault. Go across the road and buy an Omoda or Beijing. Skip straight past this Hyundai dealership!
