NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Hyundai Northcliff
How is Hyundai Northcliff rated on Hellopeter?
Hellopeter has tracked Hyundai Northcliff across 31 reviews. Hyundai Northcliff hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hyundai Northcliff? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
*****ulent agreement
Hyundai Northcliff sold me a vehicle that showed a engine light, I took it back the very next day Hyundai took it to the service centre to fix the engine light but did not manage to get it fixed, I returned the spare key and told them im no longer interested In this vehicle cause it can't be fixed, I left the car at the dealership I signed no agreement or happy letter, but later on I was contacted by Absa and informed that I owe them for a vehicle that I don't have, and I never signed any agreement online with Absa regarding the vehicle.I have been struggling with this dealership and Absa for a year now with no help
1 reviews | Active since Jun 2026
*****ulent agreement
Hyundai Northcliff sold me a vehicle that showed a engine light, I took it back the very next day Hyundai took it to the service centre to fix the engine light but did not manage to get it fixed, I returned the spare key and told them im no longer interested In this vehicle cause it can't be fixed, I left the car at the dealership I signed no agreement or happy letter, but later on I was contacted by Absa and informed that I owe them for a vehicle that I don't have, and I never signed any agreement online with Absa regarding the vehicle.I have been struggling with this dealership and Absa for a year now with no help
1 reviews | Active since Jan 2014
Poor after sales service
I recently purchased a vehicle from this dealership and, unfortunately, the after-sales experience has been extremely disappointing. From delivery, there were small but noticeable issues that reflected poor attention to detail — including both number plates only being fitted with 3 *****s instead of 4. More importantly, I was sold the vehicle on the understanding that it supported wireless connectivity to the infotainment system. This has not been the case in practice. I have instead had to rely on a wired connection, which constantly disconnects and requires replacement cables approximately every two weeks. The ongoing cable issue has now become more serious, as my phone overheats while connected due to simultaneous wireless charging and cable charging. The device became so hot during use that I sustained a superficial burn while handling it. What has made this experience worse is the lack of support from the salesperson after the sale. Messages requesting assistance have largely been ignored, and despite escalating the matter directly to the Dealer Principal, I have received no response. I understand that issues can arise with vehicles and technology, but the lack of communication, support, and accountability after such a significant purchase has been extremely disappointing. I would appreciate urgent intervention from dealership management to resolve the infotainment/connectivity issue properly and restore confidence in the customer service experience.
1 reviews | Active since Jan 2014
Poor after sales service
I recently purchased a vehicle from this dealership and, unfortunately, the after-sales experience has been extremely disappointing. From delivery, there were small but noticeable issues that reflected poor attention to detail — including both number plates only being fitted with 3 *****s instead of 4. More importantly, I was sold the vehicle on the understanding that it supported wireless connectivity to the infotainment system. This has not been the case in practice. I have instead had to rely on a wired connection, which constantly disconnects and requires replacement cables approximately every two weeks. The ongoing cable issue has now become more serious, as my phone overheats while connected due to simultaneous wireless charging and cable charging. The device became so hot during use that I sustained a superficial burn while handling it. What has made this experience worse is the lack of support from the salesperson after the sale. Messages requesting assistance have largely been ignored, and despite escalating the matter directly to the Dealer Principal, I have received no response. I understand that issues can arise with vehicles and technology, but the lack of communication, support, and accountability after such a significant purchase has been extremely disappointing. I would appreciate urgent intervention from dealership management to resolve the infotainment/connectivity issue properly and restore confidence in the customer service experience.
1 reviews | Active since May 2016
Complaint
I am extremely disappointed with the after-sales service I received from Njabulo Buthelezi at Hyundai Northcliff regarding the Nissan Magnite I purchased through him. Four months after purchasing the vehicle, I began experiencing problems with the car, despite it being brand new. Since then, I have had to take the car back multiple times for repairs. Throughout this process, I had to handle everything on my own, as there was little to no support from him. As a first-time car buyer, this has been a very stressful and disappointing experience. It is even more disheartening considering that I referred a friend to purchase a vehicle through him based on my initial trust. I expected better service, communication, and support
1 reviews | Active since May 2016
Complaint
I am extremely disappointed with the after-sales service I received from Njabulo Buthelezi at Hyundai Northcliff regarding the Nissan Magnite I purchased through him. Four months after purchasing the vehicle, I began experiencing problems with the car, despite it being brand new. Since then, I have had to take the car back multiple times for repairs. Throughout this process, I had to handle everything on my own, as there was little to no support from him. As a first-time car buyer, this has been a very stressful and disappointing experience. It is even more disheartening considering that I referred a friend to purchase a vehicle through him based on my initial trust. I expected better service, communication, and support
1 reviews | Active since Nov 2025
Top-tier service from Hyundai Northcliff!
I couldn’t be happier or more thrilled with the experience I received from the moment I walked in. My new vehicle deal and trade-in were concluded within just 48 hours. A special mention to Faith, Neresha, and Keith for facilitating everything so efficiently. - Faith is incredible , her sales acumen so sharp and on point. - Neresha demonstrated such high standards of humility and professionalism. I genuinely felt I received the best, most honest financial advice from her with a neutral perspective. - Keith was quick, straightforward, and offered exactly what I needed on my trade-in with zero objection. Sad to let go of my old baby but I’m 100% satisfied with my new one. A big shoutout to Hyundai Northcliff for the outstanding service. I hope we can continue this stress-free relationship with after sale service support. I’ll definitely be back for that N-Line very soon!
1 reviews | Active since Nov 2025
Top-tier service from Hyundai Northcliff!
I couldn’t be happier or more thrilled with the experience I received from the moment I walked in. My new vehicle deal and trade-in were concluded within just 48 hours. A special mention to Faith, Neresha, and Keith for facilitating everything so efficiently. - Faith is incredible , her sales acumen so sharp and on point. - Neresha demonstrated such high standards of humility and professionalism. I genuinely felt I received the best, most honest financial advice from her with a neutral perspective. - Keith was quick, straightforward, and offered exactly what I needed on my trade-in with zero objection. Sad to let go of my old baby but I’m 100% satisfied with my new one. A big shoutout to Hyundai Northcliff for the outstanding service. I hope we can continue this stress-free relationship with after sale service support. I’ll definitely be back for that N-Line very soon!