Car service Hyundai Northcliff

I took in my car for service 1 February 2023, and a month later i opened the car bonnet to release the black cover on the Engen wasnt placed back, when i called in *** 7.38am 30.03.2023 and advised them i was told the manager will call me back, with no luck no call from manager, i called back 11:20 and was told manager is in a meeting and asked what might be the issue, i explained and was told the manager said there is nothing she can do as this happened over a month ago, service is very bad at this branch and i was dismissed without even getting a proper explanation, asked the lady if they have cameras in their workshop and investigate this matter all she said was she will relay the massage to her manager ... how do we trust these dealer shops as they are doing us wrong, who knows even the parts they gave me were really replaced.. feel ****** by Hyundai and it claims to be a reputable business :( they took advantage because im a woman and they know we not clued up with what they do on our cars.

i regret the day i bought this car with Hyundai even with purchasing it, it was a nightmare. to them its just a transaction they dont care about customer service