I need this to be investigated

Horrible experience from Hyundai Hatfield 1. They sell you dreams when selling their cars give you a service plan but when you want them to service the car or mantain it they give you such a horrible service you have to fight to get what you paying for 2. Secondly they broke the lockdown rule you query about your service plan coming to an end during lockdown they advise you to bring the car for service and they don’t advise you that they can only service cars for essentially workers upfront, they tell you that information when you get there 3. Then they tell you the service plan has expired and you haven’t reach your ****ometers, then my question is how am I supposed to reach this kilometers during lockdown when I’m not traveling anywhere and because I’m not an essential worker are you not supposed to give me grace days until everyone is allowed to service their cars. The consultant also are very terrible with customers (Betty) doesn’t know how to engage with costumers. They always want you to leave your nearest Hyundai garage and drive to Hatfield for every service, in 2019 when I took my car to the nearest Hyundai garage I discovered they didn’t load my car service in the system and I couldn’t get help from my nearest Hyundai garage