Terrible customer service from Hyundai Bedford View

I would like to lay a compliant against Hyundai Bedford View for poor service delivery- let me be specific, Christine Peters, Lindiwe Mkhatshwa and Lindiwe's manager Lynn or Lean.

I contacted Hyundai Bedford View for a 2014 grand i10- orange in colour. They processed my application and i was approved on Friday 18/10/2019, they didn't even call me to tell me my application was approved- i had to hear the news from ABSA when they were calling me for car insurance. I called Lindiwe (the sales rep) a few hours later to ask her why nobody from Hyundai called me to tell me i have been approved. She told me that Christine Peters was suppose to send me the Podium and she had told Lindiwe that she had already sent me the Podium. I sent the whole day trying to get hold of Christine Peters but she was avoiding me, didn't even respond to my emails...she later called me around 5pm on the 18/10/2019 after i had sent her a mail telling her how unhappy i was. She told me that she doesnt know who told me that i have been approved, and that whoever told me that gave me incorrect information, then later said the car i had been approved for was sold to someone else after i told her ABSA called me. So i asked her why she didn't call me to let me know i was approved, she gave me the excuse that she had been busy the whol day and that their branch is always busy yet i went to their branch today 19/10/2019 and it was very quiet... Lindiwe's manager promised to call me back after speaking to Christine but he never did, this was after i had laid a compliant against Christine Peters...i had to follow up on them the whole day yet i am the client. I will take this matter to the Media and tell my story of how they sold the car i had been approved for to someone else. They all dont know their story straight, Christine says the car was sold on thursday 17/10/2019 and Lindiwe's manager told me that the car was sold last week. How do you say a car to someone else yet you have sent a "offer to purchase" for that same car to the bank for finance approval for another client? They lack customer service, how can such individuals work in customer service? I will not stop until my story is heard by everyone.

I am very unhappy and irritated. I want the same car with the exact feathers and same price and mileage by next week.

Mercy Phiri