Poor customer service. Poor aftersale service - Hyundai Ballito

So I purchased a vehicle from Hyundai Ballito. I did not want to take a vehicle as the options I had weren't within my budget. I was eventually contacted and given a deal on a Grand i10. I was told that before the vehicle is given to me, they would like to make sure it is mechanically sound before I took it, which I didn't have a problem with. Take note, it had only been 4-5 months that I had the vehicle and started experiencing issues. Some occurred earlier than this and I was told to drive from Phoenix to Ballito for them to check it up. I've had past experiences and have friends who never dealt with that level of customer service. Dealers would come to their place of work to collect the vehicle and drop it off on the same day, after having sorting issues out. One of these dealers being Westend Motors, best customer service levels I've ever come across. For those looking to purchase a vehicle, do visit their website and get in touch with them! Anyway, lets get back to Hyundai Ballito.

I've now had the worst possible experience with purchasing a vehicle due to the following reasons: 1. The drivers side window motor is faulty, so is the passengers side (Not really a major issue, until you realize it actually is) 2. There's a rattle under my car, which is due to the gearbox mounting 3. My clutch goes between being hard and soft whilst driving. This is accompanied with the gears not selecting or there being difficulty with them selecting. (Not sure if this is a gearbox issue or a clutch issue). 4. A knocking noise when applying slight pressure to the brake. 5. Every month, I'm 1 pint short of oil, which seems strange for a Grand i10. 6. They sold me the vehicle with an old battery which died earlier this month (October 2023) which was 5 months after purchase. Battery was tested and then changed at my expense.

I requested Hyundai to compensate me for the battery which was R1150 as this should've been tested before sale and replaced. My request was obviously declined. This is all despite the multitude of issue I'm having now, after being promised the vehicle would be mechanically sound before I can drive it off.

This is by far the worst experience I have had.

I urge any person who is planning on purchasing a vehicle from Hyundai Ballito, to do so with caution and think twice before going through with it.